Accessibility

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OUR COMMITMENT TO USABILITY

One Lakeside is committed to furthering the accessibility and usability of its website, https://www.onelakeside.com. One Lakeside will be using the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://www.onelakeside.com/ or any of our other destination websites, please contact us at info@onelakeside.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at (208) 765-5554.


One Lakeside On-Site Facilities

Parking/Transportation:

  • Handicap parking is offered

Public Spaces:

  • Wheelchair accessible entrance, corridors, and elevators

  • Lowered or partially lowered reception/check-in desk for those in a mobility device

  • Handicap parking is offered with sufficient width for an individual with a wheelchair to embark and disembark from a ramp is located in parking garage at the main entrance

  • Ramp access to all public areas

  • Hot tub lift

  • Braille and tactile signage can be found for permanent rooms and public spaces

  • Guide dogs and service animals are welcomed at One Lakeside

  • Team members will read printed/visual information to guests who are blind or have low vision

Accessible Routes:

Access to the following areas are located on the first floor from the hotel entrance, These accessible walkways that are level, sufficiently wide, without hazards, and free of obstructions.

  • Accessible Parking

  • Lobby Reception/Check-in Desk

  • Concierge Desk

  • Elevators

Guest can access the exercise facilities on the club level from the elevator that is located on the first floor.

Accessible Rooms:

One Bedroom City View Suite - two rooms available

  • Accessible bathtub

  • Grab bars in the shower, adjacent to the toilet, and in shower

  • Adapted bathroom

  • Roll under sink

  • Accessible bathing controls

  • Accessible light switch

  • Accessible communication features include:

    • Visual fire alarms

    • In-room TVs have closed captioning

    • Outlet within four feet of a phone

One Bedroom Lake View Suite – one room available

  • Accessible communication features include:

    • Visual fire alarms

    • In-room TVs have closed captioning

    • Outlet within four feet of a phone

Premium Three Bedroom Lake View Suite – one room available

  • Accessible communication features include:

    • Visual fire alarms

    • In-room TVs have closed captioning

    • Outlet within four feet of a phone

Three Bedroom Lake View Suite – one room available

  • Accessible communication features include:

    • Visual fire alarms

    • In-room TVs have closed captioning

    • Outlet within four feet of a phone